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Privacy policy

Last Updated: November 3, 2025

Privacy Statement

Ethivo Asset Management (Hong Kong) Limited (“Ethivo”, “us”, “we”, or “our”) operates the www.ethivo.com website (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. 

We understand that our customers and website visitors are concerned about the privacy of information. The following information is designed to help you understand the information collection practices at this Website.

By visiting this Website, you are accepting the practices described in this Privacy Policy. If you do not agree to the below policy, please do not use this Website.

Ethivo recognizes the importance of personal data to our business and the importance of respecting the privacy rights of our clients. Therefore, we are committed to ensuring compliance with the requirements of the Personal Data (Privacy) Ordinance (the “Ordinance”). Each employee of Ethivo must abide by our commitment to privacy in the handling of personal information. To further enhance confidentiality and security of all personal data, only authorized staff will be allowed to have access to the personal information collected. It is restricted to those persons who have a business need to access personal information in order to perform their job duties.

The purpose of this Statement is to establish the policies and practices of Ethivo’s commitment to protect the privacy of personal data and to inform you about our responsibilities and your rights under the Ordinance.


Types of Personal Data Held

Personal data held by us regarding clients may include the following:-

  • Name and address, occupation, contact details, date of birth, their identity card or passport numbers;
  • Current employer, nature of position, relevant income of clients;
  • Details of financial status of clients; and
  • Information obtained by us in the ordinary course of the business relationship such as, investment options, account values and balances etc.


Main Purposes of keeping Personal Data

The purposes for which personal data relating to clients may be used are as follows:-

  • Facilitate the daily operations of the services provided to the clients;
  • Marketing investment products or services provided by Ethivo;
  • Maintaining statistical data and providing a database for product and market research;
  • Marketing financial and/or investment products or services by any company/companies other than Ethivo, subject to client’s express prior written consent;
  • Compliance with applicable laws and regulations; and
  • Any other purposes relating or incidental thereto.


Transfer of Personal Data

Personal data held by Ethivo relating to clients will be kept confidential but may be transferred to the following parties (whether within or outside the Hong Kong Special Administrative Region) for any of the purposes stated above:-

  • Any agent, contractor, third party service provider or any member company of Ethivo which provides administrative, telecommunications, computer, marketing, professional or other services to Ethivo in connection with its business operations;
  • Any person to whom Ethivo is under an obligation to make disclosure under the requirements of any law binding on Ethivo or any of its member companies or under and for the purposes of any guidelines issued by regulatory or other authorities with which Ethivo or its member companies are expected to comply;
  • Any actual or proposed assignee of Ethivo or participant or sub-participant or transferee of Ethivo’s rights in respect of the client; and
  • Any persons or bodies corporate under a duty of confidentiality to Ethivo.


Disclosure of Data

 Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of WAM Digital
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

As an European citizen, under GDPR, you have certain individual rights. You can learn more about these guides in the GDPR Guide.


Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.


Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.


Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.


Accuracy of Personal Data

Ethivo strive at all times to ensure accuracy of all personal data collected and processed by us. In order to assist us to deliver on this pledge, please inform us immediately in the event that your personal information has been changed or you discovered that your personal information held by us is incorrect.

Your Rights

It is not a statutory requirement for you to provide personal data to us. However, we will not be able to provide you with the services and products you may require unless you provide us with the necessary personal data or information.

You have a right (i) to be informed whether we hold any of your personal data; (ii) to be supplied with a copy of your personal data we hold; and (iii) to request correction of your personal data we hold. If you wish to access to and/or to correct any of your personal data held by us, please send your written request to the address set out below. We may, subject to the Ordinance, impose a reasonable fee for complying with a data access request.

If you do not wish your personal data to be used for direct marketing purposes, you may notify us in writing to the following address:-

Legal & Compliance

Ethivo Asset Management (Hong Kong) Limited

23rd Floor, 8 Wyndham Street,

Central,

Hong Kong